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IT Service Management

ITIL® 2011 Update Foundation Course

Course Title : ITIL 2011 Update Foundation 
Delivery Mode : Classroom, Virtual Classroom 
Duration : 3 days

Course Description 
This exciting and dynamic 3-day course introduces participants to the Lifecycle of managing IT Services to deliver to business expectations. Using an engaging, case-study-based approach to learning the core disciplines of the ITIL best practices, this course also prepares participants to successfully completing the associated exam, required for entry into future ITIL Intermediate-level training courses

ompleting the associated exam, required for entry into future ITIL Intermediate-level training courses

Course Calendar

 
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